Terms of sale

General Terms and Conditions of Sale (GTC)

1. Store Overview

These General Terms and Conditions of Sale (GTC) govern the sale of products offered by Mybabysoul on its website [www.mybabysoul.com].

The terms "we," "us," and "our" refer to Mybabysoul.

2. Products

Our products are described and illustrated with care, but colors or shapes may vary depending on your screen.

Descriptions and prices are subject to change at any time.

We may limit the quantity ordered per customer.

3. Orders

Placing an order constitutes an offer to purchase.

The order is accepted once payment is confirmed.

Please verify your information before submitting.

Orders are for personal use only and are not for resale.

4. Prices

Prices are listed in euros (€) and are subject to change.

They do not include delivery charges or any applicable taxes.

Promotions or discounts are subject to specific terms and conditions.

5. Payment

Secure payment via [Credit cards, etc.]

The customer guarantees that the payment information is accurate and that the card used is authorized.

6. Delivery

Area: Europe (EU)

Processing time: 4 to 5 business days

Estimated delivery time:

Europe: 10 to 15 business days

Free shipping on all orders

Damaged packages: If your package is damaged upon delivery, please contact us at mybabysoul.shop@gmail.com with photos.

We will offer a solution or a refund.

Transfer of ownership and risk occurs upon delivery of the package to the carrier.

7. Right of Withdrawal

In accordance with European law, the customer has 14 days to exercise their right of withdrawal for non-personalized products.

Products must be returned in their original condition and packaging.

Return shipping costs are the responsibility of the customer, except in the case of a defective product.

The refund will be issued within 14 days of receiving the returned item.

8. Returns and Exchanges

Returns are accepted only according to the withdrawal policy above.

Exchanges or refunds are processed after verification of the returned product.

9. Intellectual Property

All website content (images, text, logos, videos) is protected by copyright.

Any reproduction or use without authorization is prohibited.

10. Liability

Products are sold as new.

We cannot be held liable for any indirect damages or losses related to the use of the products or their transport.

11. Personal Data

In accordance with the GDPR, the data collected is used to process orders and improve our service.

Customers have the right to access, rectify, delete, and transfer their data.

11. Personal Data

In accordance with the GDPR, the data collected is used to process orders and improve our service.

Customers have the right to access, rectify, erase, and transfer their data.

12. Disputes

These Terms and Conditions are governed by French law.

Any dispute will be submitted to the competent courts.

We encourage mediation before any legal action.

13. Amendments

These Terms and Conditions may be amended at any time, with publication on the website.

Use of the website after amendment constitutes acceptance of the new Terms and Conditions.

14. Contact

For any questions:
Email: mybabysoul.shop@gmail.com